The Health Dashboard was my senior year capstone project for my Engineering Psychology
degree at Tufts University. This project was completed in collaboration
with Cambridge Consultants
, an international product development firm. The goal of this project was to investigate
the needs of elderly people living in assisted living facilities, in addition to the needs of their caretakers. Using our findings,
we produced recommendations for the development of health tracking systems for these user groups.
Download a PDF detailing this project
and our process work.
Andrea Dwyer, Leslie Johnston, Dale Chesney, Emily Maretsky
Cognitive Task Modeling
An integral part of our work was to identify the constraints and
requirements that could impact the development of the health dashboard.
These constraints included the needs of our intended users, policies,
like HIPAA that govern the distribution of health information,
and the technical requirements for the development of any potential
devices and for the integration of third-party sensor data.
In addition to working with Cambridge Consultants, this project was also a
collaboration with many staff members, health professionals, and residents of
Brookhaven at Lexington, a retirement and senior care facility in Lexington,
Massachusetts. As a part of our work, we conducted focus groups and interviews
with members form each of these stakeholder groups. In doing so, we learned a
great deal about their experiences and needs.
Based on our findings from the requirements analysis, focus groups, and interviews,
we developed a four design concepts: the kiosk, the dock, the dial, and the folio.
The kiosk was an example of a public network of shared computers and sensors. The
dock was an example of a system that was comprised of two components: a individual
interface and a larger system that could be shared by a family. The dial was a handheld
device that would allow users to view and update information on the go. Finally, the
folio concept explored how other uses of this system could help integrate it into the
practices of the residents, their families, and caregivers.
A major outcome of this project was the continued partnership between Cambridge Consultants
and the Engineering Psychology program at Tufts. The success of this project
also helped develop a partnership with Brookhaven at Lexington.
After participating in our project, the residents and staff decided
to sponsor their own project the next year.